The team at SABAC adheres to a specific service methodology that forms the basis of all service operations and solutions offered. This service methodology is implemented throughout our operations, business development and support structures to ensure that a well-devised service solution is implemented for the customer.
|Our methodology entails:
Customer Management Methodology
The customer management programme and methodology is based on tangible value-added activities such as:
- A single point of contact for the customer to ensure streamlined project management.
- Additional second line service monitoring.
- Daily planning sessions to ensure the highest levels of productivity and efficiency are achieved and turnaround deadlines are accomplished and constant customer satisfaction measurement.